{"id":38544,"date":"2022-10-26T13:52:37","date_gmt":"2022-10-26T17:52:37","guid":{"rendered":"https:\/\/www.sciremc.com\/?page_id=38544"},"modified":"2023-08-24T16:26:59","modified_gmt":"2023-08-24T20:26:59","slug":"outage-information","status":"publish","type":"page","link":"https:\/\/www.sciremc.com\/member-services\/outage-information\/","title":{"rendered":"Outage Information"},"content":{"rendered":"\t<div id=\"gap-470747558\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-470747558 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n<a rel=\"noopener noreferrer\" href=\"https:\/\/sciremc-trouble.sienatech.com\/\" target=\"_blank\" class=\"button primary\"  >\n    <span>Report an Electric Outage<\/span>\n  <\/a>\n\n<a rel=\"noopener noreferrer\" href=\"https:\/\/sciremc.maps.sienatech.com\/\" target=\"_blank\" class=\"button primary\"  >\n    <span>View Outage Map<\/span>\n  <\/a>\n\n\t<div id=\"gap-1210688259\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1210688259 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\t<section class=\"section sec-padding text-power\" id=\"section_89837942\">\r\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\r\n\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\n\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\r\n\t\t<div class=\"section-content relative\">\r\n\t\t\t\n\r\n\r\n\t\r\n\t<div class=\"nav-tiles row align-center\">\r\n\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-4 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.sciremc.com\/power-restoration\/\" \t\t\t\t\t   title=\"Power Restoration\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/restore-power-truck-lift-worker-outage.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Power Restoration<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-4 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.sciremc.com\/member-services\/outage-information\/life-support-equipment\/\" \t\t\t\t\t   title=\"Life-Supporting Equipment\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/emergencykit-cross-plus-medical-first-aid.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Life-Supporting Equipment<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-4 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.sciremc.com\/safety\/power-line-safety\/\" \t\t\t\t\t   title=\"Downed Lines\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/downed-power-line-danger-safety-electric-pole-outages.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Downed Lines<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-4 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.sciremc.com\/power-blinks\/\" \t\t\t\t\t   title=\"Power Blinks\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/energy-lamp-lights-electricity-bulb.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Power Blinks<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"nav-tile col large-4 medium-6 small-12\">\r\n\r\n\t\t\t\t\t<a class=\"cta-link \" href=\"https:\/\/www.sciremc.com\/safety\/\" \t\t\t\t\t   title=\"Safety Information\" >\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"cta-icon-box\">\r\n\t\t\t\t\t\t\t<div class=\"cta-icon\">\r\n\t\t\t\t\t\t\t\t<img class=\"img\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/safety-hardhat-construction-worker-contractor.svg\" alt=\"\" role=\"presentation\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cta-label\">\r\n\t\t\t\t\t\t\t\t<p>Safety Information<\/p>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/a>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\r\n\t<\/div>\r\n\r\n\n<h2>What to Do if Your Electricity Is Off<\/h2>\n<p>If your power goes off, check the lights and appliances in other rooms. If you still have power in some areas, most likely a fuse has blown, or a circuit breaker has opened. This is a warning of overloaded wiring or a defective appliance.<\/p>\n<p><strong>SCI REMC does not repair appliances or maintain the wiring inside the residence.<\/strong><\/p>\n\t<div id=\"gap-580620992\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-580620992 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-small align-equal\"  id=\"row-2016219841\">\n\r\n\t<div id=\"col-632311680\" class=\"col medium-12 small-12 large-6\"  >\r\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(0, 81, 149);\" >\r\n\t\t\t\n\t\t\t\n\t<div id=\"text-403696648\" class=\"text\">\n\t\t\n<h3>If All Power Is Off<\/h3>\n<p>Check to see if your neighbors have power. This will help SCI REMC determine how widespread the outage may be.<\/p>\n<p>It could be a large outage, it could just be your transformer causing the problem, or a main breaker serving just you and several of your neighbors has tripped.<\/p>\n\t\t\n<style>\n#text-403696648 {\n  color: rgb(255, 255, 255);\n}\n#text-403696648 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\r\n\t\t\t\t\n<style>\n#col-632311680 > .col-inner {\n  padding: 30px 15px 10px 15px;\n  border-radius: 5px;\n}\n@media (min-width:550px) {\n  #col-632311680 > .col-inner {\n    padding: 30px 25px 10px 25px;\n  }\n}\n@media (min-width:850px) {\n  #col-632311680 > .col-inner {\n    padding: 30px 30px 10px 30px;\n  }\n}\n<\/style>\n\t<\/div>\r\n\r\n\t\n\r\n\t<div id=\"col-1301551572\" class=\"col medium-12 small-12 large-6\"  >\r\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(0, 53, 98);\" >\r\n\t\t\t\n\t\t\t\n\t<div id=\"text-725212824\" class=\"text\">\n\t\t\n<h3>Outdoor Lights<\/h3>\n<p>If you have an outdoor light that we\u2019ve furnished, check to see if that light is out. If so, chances are the power has been interrupted at a point away from your home.<\/p>\n\t\t\n<style>\n#text-725212824 {\n  color: rgb(255, 255, 255);\n}\n#text-725212824 > * {\n  color: rgb(255, 255, 255);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\r\n\t\t\t\t\n<style>\n#col-1301551572 > .col-inner {\n  padding: 30px 15px 10px 15px;\n  border-radius: 5px;\n}\n@media (min-width:550px) {\n  #col-1301551572 > .col-inner {\n    padding: 30px 25px 10px 25px;\n  }\n}\n@media (min-width:850px) {\n  #col-1301551572 > .col-inner {\n    padding: 30px 30px 10px 30px;\n  }\n}\n<\/style>\n\t<\/div>\r\n\r\n\t\n\r\n\t<div id=\"col-1769611004\" class=\"col pb-0 medium-12 small-12 large-12\"  >\r\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(222, 231, 234);\" >\r\n\t\t\t\n\t\t\t\n<h3>Contact Us<\/h3>\n<div class=\"row\"  id=\"row-285213141\">\n\r\n\t<div id=\"col-1718911571\" class=\"col medium-6 small-12 large-6\"  >\r\n\t\t\t\t<div class=\"col-inner\"  >\r\n\t\t\t\n\t\t\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 26px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"800\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/icon-phone-1.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p>If you have determined that the outage is not due to a problem at your residence or business, call SCI REMC at <a href=\"tel:+1-765-342-3344\">(765) 342-3344<\/a> or <a href=\"tel:+1-800-264-7362\">(800) 264-7362<\/a><\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t<div id=\"gap-1931715209\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1931715209 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 29px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"800\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/icon-time.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p>System Operators are on duty 24 hours a day, 7 days a week<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t<div id=\"gap-1329756728\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1329756728 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 29px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"696\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/icon-phoneCalls.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p>When there is a widespread power outage, the REMC\u2019s telephone lines will be swamped with calls<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\n\r\n\t<div id=\"col-200029329\" class=\"col medium-6 small-12 large-6\"  >\r\n\t\t\t\t<div class=\"col-inner\"  >\r\n\t\t\t\n\t\t\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 26px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"769\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/icon-voiceSystem.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p>Our interactive voice response system (IVR) will answer your call when our operations center is busy<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t<div id=\"gap-12004726\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-12004726 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 20px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"497\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/Icon-material-phone-iphone.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p>You can also get your outage recorded quicker by using our mobile app, \u201cSCI REMC Connect.\u201d<\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t<div id=\"gap-573559570\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-573559570 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n\r\n\t\t<div class=\"icon-box featured-box icon-box-left text-left\"  >\r\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 20px\">\r\n\t\t\t\t<div class=\"icon\">\r\n\t\t\t\t\t<div class=\"icon-inner\" >\r\n\t\t\t\t\t\t<img width=\"544\" height=\"800\" src=\"https:\/\/www.sciremc.com\/wp-content\/uploads\/icon-personINfo.svg\" class=\"attachment-medium size-medium\" alt=\"\" decoding=\"async\" loading=\"lazy\" \/>\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\t<div class=\"icon-box-text last-reset\">\r\n\t\t\t\t\t\t\t\t\t\n<p><strong>Please provide your name, address, telephone number, and account number when reporting the power outage<\/strong><\/p>\n\t\t<\/div>\r\n\t<\/div>\r\n\t\r\n\t\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\n<\/div>\n\t\t<\/div>\r\n\t\t\t\t\n<style>\n#col-1769611004 > .col-inner {\n  padding: 30px 15px 10px 15px;\n  border-radius: 5px;\n}\n@media (min-width:550px) {\n  #col-1769611004 > .col-inner {\n    padding: 30px 25px 10px 25px;\n  }\n}\n@media (min-width:850px) {\n  #col-1769611004 > .col-inner {\n    padding: 30px 30px 10px 30px;\n  }\n}\n<\/style>\n\t<\/div>\r\n\r\n\t\n<\/div>\n\t\t<\/div>\r\n\r\n\t\t\n<style>\n#section_89837942 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(222, 231, 234);\n}\n#section_89837942 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_89837942 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\r\n\t\n\t<div id=\"gap-628003508\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-628003508 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\r\n\r\n\t<div class=\"faqs-list accordion\">\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40687\" class=\"accordion-item post-40687 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Why does your system show I have usage on my account when I don&#8217;t have power at my house?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>The usage notifications some types of accounts receive are from our system <strong><em>estimating<\/em><\/strong> your usage. If you are experiencing an outage at your residence, then there will not be usage. Once your service is restored and we can get an accurate reading, then your account will adjust to reflect the updated information.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40686\" class=\"accordion-item post-40686 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Is SCI REMC going to remove tree limbs and branches after a storm?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>SCI REMC crews do not remove tree debris for unplanned tree trimming during an outage or after a storm. Our crews will make the area safe but must move on to their next job to restore power to all members. The member is responsible for debris removal.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40685\" class=\"accordion-item post-40685 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>How does SCI REMC prioritize who gets power restored first?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>SCI REMC works to restore your power as efficiently and safely as possible. When the lights go out, and it\u2019s safe for our crews to begin the restoration process, they start by addressing any emergencies and then repairing power lines and equipment that will restore power to the greatest number of people in the shortest time possible. This process typically begins with repairs to the larger main distribution lines that service a great number of homes and businesses. After those repairs are made, crews work on tap lines, which deliver power to transformers, either mounted on utility poles (for above-ground service) or placed on pads (for underground service). Finally, individual service lines that run between the transformer and the home are repaired.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40684\" class=\"accordion-item post-40684 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>When will my power be restored?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>When SCI REMC responds to an outage, we use system data and information relayed from our crews to estimate when we will be able to restore power for members. The estimates are based on available information; the outage duration could extend past the initial estimate as conditions change. During widespread outages, predicting restoral times is very difficult due to the variety of damage crews encounter, including pole replacements, removing trees from lines, and clearing roadways\/paths to access an outage.\u00a0 This presents a challenge for us because we know members want restoration times (and we want to provide them); however, we also know that inaccurate information is frustrating in an outage situation.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40683\" class=\"accordion-item post-40683 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Will SCI REMC reimburse me for any personal losses &#8211; such as refrigerator contents as a result of an outage due to weather?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>SCI REMC does not reimburse for losses caused by events outside our control, including power outages caused by storms. We recommend that members work with their insurance provider for reimbursement of personal losses.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40682\" class=\"accordion-item post-40682 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>What should I know if I plan to use generator to my residence?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p><em><strong>If you plan to use a generator for backup power, please review all safety information and instructions before use. <\/strong><\/em>To learn more, please visit <a href=\"https:\/\/www.sciremc.com\/news-releases\/using-portable-generators-10-dos-and-donts\/\">Using Portable Generators: 10 Do\u2019s and Don\u2019ts<\/a>.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40681\" class=\"accordion-item post-40681 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>I need electricity for medical equipment &#8211; what should I do if I lose power?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p><em><strong><u>If you have a medical condition that requires electrical equipment, always have a backup plan in place.<\/u><\/strong><\/em> This plan could include a portable generator, extra medical supplies, or moving to an alternate location until power is restored. SCI REMC cannot guarantee priority restoration. If you plan to use a generator for backup power, read all safety information and instructions before use. \u00a0Members can also contact Indiana 211 to find local resources that may be of assistance. Please visit our <a href=\"https:\/\/www.sciremc.com\/member-services\/outage-information\/life-support-equipment\/\">life-supporting equipment page<\/a> for more information.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40680\" class=\"accordion-item post-40680 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>How do I report an outage?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>We hope you never have an outage, but with Indiana weather and living in some of the most forested counties in the state, it\u2019s best to be prepared! SCI REMC has several ways to report an outage including online, text, phone, and through the SCI Connect App.<\/p>\n<ul>\n<li>Visit the <a href=\"https:\/\/www.sciremc.com\/\">www.sciremc.com<\/a> homepage and click \"Report an Electric Outage.\"<\/li>\n<li>Downloading the \"SCI Connect\" app<\/li>\n<li>Text us via TextPower, <a href=\"https:\/\/www.sciremc.com\/textpower?fbclid=IwAR2rmOGai8xvOc6Js5kFx5mqt8nKjPP2u-x_5sfAgCyrgQcciPVEAhPP2DM\">www.sciremc.com\/textpower<\/a><\/li>\n<li>Call (800) 264-7362 or (765) 342-3344<\/li>\n<\/ul>\n<p>Please visit our <a href=\"https:\/\/www.sciremc.com\/safety\/severe-weather\/\">severe weather page<\/a> for storm preparedness and checklists. <em><strong>We encourage all members to have a plan for extended outage situations.<\/strong><\/em><\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40679\" class=\"accordion-item post-40679 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>Do I need to report my outage?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>If you experience an outage, please don\u2019t assume SCI REMC knows your power is out if you have not reported it or received a <a href=\"https:\/\/www.sciremc.com\/textpower?fbclid=IwAR2rmOGai8xvOc6Js5kFx5mqt8nKjPP2u-x_5sfAgCyrgQcciPVEAhPP2DM\">TextPower<\/a> outage notification. The data and details provided by our members help us analyze the outage to find the location and cause.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t\t\t<article id=\"post-40678\" class=\"accordion-item post-40678 hwcp-faqs type-hwcp-faqs status-publish hentry faqs_category-storm-faqs\">\r\n\r\n\t\t\t\t<a href=\"#\" class=\"accordion-title plain\">\r\n\t\t\t\t\t<button class=\"toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\r\n\t\t\t\t\t<span>How does SCI REMC plan\/prepare for storms and outages?<\/span><\/a>\r\n\r\n\t\t\t\t<div class=\"accordion-inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<p>SCI REMC prepares in advance when inclement weather threatens our 7-county service territory. Our team tracks the path of the storm(s) to identify parts of our system that may be affected. This allows SCI REMC to coordinate crews to assist with restoring service to our members. Based on the severity, we also determine if additional assistance is needed from fellow cooperatives or contract crews. SCI REMC is a not-for-profit cooperative, and our purpose has always been \u2014 and will always be \u2014 to provide reliable and affordable service to our members.<\/p>\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t\t\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t<\/article>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"button primary is-primary is-medium\"  >\n    <span>Fuses and Circuit Breakers<\/span>\n  <\/a>\n <a class=\"button primary is-primary is-medium\"  >\n    <span>Surge Protectors<\/span>\n  <\/a>\n\n<p style=\"text-align: center;\">\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":38462,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/pages\/38544"}],"collection":[{"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/comments?post=38544"}],"version-history":[{"count":23,"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/pages\/38544\/revisions"}],"predecessor-version":[{"id":40688,"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/pages\/38544\/revisions\/40688"}],"up":[{"embeddable":true,"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/pages\/38462"}],"wp:attachment":[{"href":"https:\/\/www.sciremc.com\/wp-json\/wp\/v2\/media?parent=38544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}