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The basic service charge ensures that member expectations for continuous power and excellent customer service are met.
It provides the funds required to maintain the quality, reliability, and integrity of services that our members count on and have come to expect. The expenses include items such as:
Because all cooperative members benefit from having reliable electric service available when they want it, the basic service charge ensures that everyone pays their fair share of the basic costs – fixed costs that exist whether or not a single kWh is used.