SCI REMC works to restore your power as efficiently and safely as possible. When the lights go out, and it’s safe for our crews to begin the restoration process, they start by addressing any emergencies and then repairing power lines and equipment that will restore power to the greatest number of people in the shortest time possible. This process typically begins with repairs to the larger main distribution lines that service a great number of homes and businesses. After those repairs are made, crews work on tap lines, which deliver power to transformers, either mounted on utility poles (for above-ground service) or placed on pads (for underground service). Finally, individual service lines that run between the transformer and the home are repaired.