How to Spot a Scam

Tips to Avoid Energy Scams Video

3 Warning Signs of Energy Scams

  • We will never show up at your door to demand payment.
  • Never give personal information to an unknown caller or visitor.
  • Beware of demands for immediate payment by wire transfer, gift cards, or unusual methods.

Please make secure payments by visiting our website, in-person in our lobby, or by calling us directly at (800) 264-REMC (7362) or (765) 342-3344.

How to Spot a Scam

Don't become a victim. In one of the most common scams, a caller may:

  • Pretend to be from your utility. (Your called ID may even display your utility's name)
  • Threaten to turn off power, water, or natural gas service to your home or business within an hour
  • Demand immediate payment – often by prepaid debit card

Suspect a scammer? Here's what to do if the call seems suspicious:

  1. Hang up
  2. Call your utility provider at the number on your bill
  3. Call the police

Do not pay over the phone if immediate payment is demanded to avoid a disconnection.