Understanding Your Bill

1. Billing Summary

This section shows your account number, billing due date, the total amount due, and any potential late payment penalties.

2. Usage Chart

For most account types, this table shows electric usage by month in terms of kilowatt-hours used. This graph shows your consumption over the past 13 months.

3. Meter & Readings

This row presents your meter number, number of days in the billing cycle, meter readings, and kilowatt-hour (kWh) usage.

4. Current Charges

This section details current charges, including the basic service charge, recent payments, energy usage, and taxes.

5. Operation RoundUp

Your electric bill is “rounded-up” to the next highest dollar amount. The extra cents go directly into a community fund that is administered by a board of trustees made up of representatives from the communities SCI REMC serves. For more information, visit our Operation RoundUp page or call (800) 264-7362.

6. Important Account Information

This box will contain any messages, announcements, or important account-specific information from your cooperative.

7. Remittance Stub

The bottom of the statement is a tear-off remittance stub to be returned with your payment. You can also pay by phone, by mail, through our SCI Connect app, or online through your online account.

Basic Service Charge

The basic service charge is a flat, monthly fee charged per meter. The charge exists to assist in covering the costs of bringing power to your meter, including such things as electrical wire, transformers, poles, maintenance, and administrative costs, regardless of the amount of electricity you use.

Billing Cycles

SCI REMC utilizes a system of cycle billing for meter reading. This means that meters are read throughout the entire month, and bills are issued at 4 different times/cycles during the month. There are 4 cycle areas covered by SCI REMC with separate billing schedules:

Cycle 1 – area north and east of Martinsville
Due Date: 28th

Cycle 2 – area south and southeast of Martinsville
Due Date: 5th

Cycle 3 – area southwest of Martinsville
Due Date: 12th

Cycle 4 – area northwest of Martinsville
Due Date: 19th

Meter Reading

SCI REMC utilizes an automated meter reading (AMR) system that uses our power lines to remotely read customer meters and then transfer the data to our office. The benefits to our members include:

• Lower meter reading costs
• Reduction in operational costs
• Improved member service due to the availability of daily meter readings
• Reduction in the duration of power outages due to quick notification