Take Our Survey!

We want your feedback! Complete Survey 3 – Notification Preference by April 30 at 11:59 PM and include your contact info to enter a drawing for a $75 bill credit. Three members will be randomly selected. Help us improve how we connect and share updates with you!
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I HAVE A CREDIT BALANCE, WHEN WILL I GET THAT BACK?

Once processed by SCI Fiber, credit balances can take up to 30 days to be received. Fiber credits will offset any balance owed on your electric account before they are refunded. If a saved bank account or credit card is linked, the credit balance can be refunded to the saved account.