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Archives FAQs
When was SCI REMC’s last rate adjustment?
SCI REMC’s last rate adjustment was in 2014. Our team and board of directors work hard to manage costs and maintain rate stability. For 10 years, SCI REMC has avoided a rate adjustment.
Where does SCI REMC purchase its power from?
SCI REMC is a member-owner of Hoosier Energy, the generation and transmission (G&T) cooperative that provides electric power and services to SCI REMC and 17 other distribution cooperatives in Indiana and Illinois. Hoosier Energy generates and transmits electric power, and SCI REMC distributes…
What can I do to lower my bill?
You can help minimize the impact by taking action to reduce electricity consumption. Turn off the lights. Adjust your thermostat a little higher during the summer and a little lower during the winter. Consider a smart thermostat if you don’t already have one. …
Is this because of other services SCI REMC offers, like fiber internet?
No. This rate change is due to inflation in the energy sector. SCI REMC engaged a consultant to perform a cost-of-service study on our electric business. Our focus areas included materials, labor, and wholesale power pricing. The study was focused exclusively on our…
What did you do to lessen the impact on members?
We take our responsibility to manage our members’ money very seriously. SCI REMC absorbed cost increases wherever we could for as long as possible before making the difficult decision to pass them on to members.
Who decides when a rate change happens and what it will be?
SCI REMC’s member-elected Board of Directors and executive staff continuously monitor the organization’s financial stability to determine if a rate change is necessary based on a cost-of-service study. The Board of Directors then decides what the rates will be based on the following…
Why is this adjustment happening now?
The rate adjustment is due to a combination of several factors, including inflation, supply chain issues created by the pandemic, and, most recently, the war in Ukraine. Fuel supply costs have increased dramatically, causing electricity prices to do the same. It is the most volatile period we’ve seen in…
When will the new rates take effect?
The new rates will take effect on February 2024 bills for January 2024 usage. SCI REMC does everything we can to avoid cost increases while maintaining the quality of service you deserve and expect. Our primary mission as a not-for-profit co-op is to provide affordable and reliable…
What is covered in SCI REMC’s monthly basic service charge?
The basic service charge ensures that member expectations for continuous power and excellent customer service are met. It provides the funds required to maintain the quality, reliability, and integrity of services that our members count on and have come to expect. …
I HAVE A CREDIT BALANCE, WHEN WILL I GET THAT BACK?
Once processed by SCI Fiber, credit balances can take up to 30 days to be received. Fiber credits will offset any balance owed on your electric account before they are refunded. If a saved bank account or credit card is…