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Archives FAQs
I HAVE A CREDIT BALANCE, WHEN WILL I GET THAT BACK?
Once processed by SCI Fiber, credit balances can take up to 30 days to be received. Fiber credits will offset any balance owed on your electric account before they are refunded. If a saved bank account or credit card is…
WHEN WILL I RECEIVE MY FINAL BILL?
You will receive your final bill on your regular billing date.
WHEN I DISCONNECT, WHAT DO I DO WITH THE EQUIPMENT?
All equipment (ONT/Router, cords, and extenders) must be returned to the SCI REMC office (300 Morton Avenue, Martinsville, IN 46151) within 10 days of disconnecting your service to avoid equipment charges.
WANT TO CANCEL YOUR SCI FIBER SERVICE?
If you cancel while you are under contract, you will be charged a $250 early termination fee. Click here to read our SCI Fiber Terms and Conditions of Service.
CHANGING EXISTING SERVICES OR TIERS?
Please give us a call at 833.444.2504 to make changes or updates to your account.
GOING OUT OF TOWN?
There is no need to cancel if you’re out of town for 1-4 months. You can call and place your services in an extended vacation plan instead and pay a reduced monthly rate. Give us a call at 833.444.2504 to…
MOVING? WE CAN HELP!
If you want to cancel your service because you’re moving to a new location, check to see if SCI Fiber is available there. Click here to check availability. If it is, we help you coordinate a transfer of service.
$100 Bill Credit Winners
Wm E Keith Damon L Summerlot Robert C Yarnell Unionville Church of Christ Robert D Stevens Larry W Phelps John R Teagarden Milo Littell Robert J Morrow Connie West Christina Blake John VanBiezen Richard Gentry Sarah Flint Scott A Fuglestad…
Rex Franklin
Rex Franklin of Martinsville is the incumbent director for District 5 and has been an SCI REMC member for 55 years. He has served on the board of directors since 1984. He is currently a transit driver for Area 10…
Mark Smith
Mark Smith of Mooresville is the incumbent director for District 1 and has been an SCI REMC member for 28 years. He has served on the board of directors since 2005. He is currently the president and CEO of Five…