Billing Options

Prepaid Electric

Prepaid Electric helps you control your budget by making payments into your account at your convenience.

You can add money into your SCI REMC Prepaid Electric account online, over the phone, or in our office, as your account needs to be filled – like filling up your gas tank.

Sign Up for Prepaid

  • To sign up for Prepaid Electric, call us or stop by our office
  • An initial $50 payment into your account is required to get the electricity flowing
  • Existing members who wish to switch to Prepaid Electric will have their deposits applied to their Prepaid accounts
  • Some restrictions apply

Program Benefits

  • Never pay late charges
  • Never pay a deposit
  • Never pay disconnect or reconnect fees
  • Buy electricity when convenient
  • Go green, with no monthly paper statement
  • Easily monitor what you use

Program Details

  • Your electric rate under the Prepaid program is exactly the same as the regular billed program rate
  • There are no additional fees added to the Prepaid program
  • It is your obligation to be aware of your account balance
  • If at any time a Prepaid member wants to convert a Prepaid account back to a regular billed account, a deposit may be required, and any amount in debt recovery would need to be paid in full
  • Prepaid service is only available on residential accounts with standard meters up to 200amp service
  • SCI Prepaid is not available for 400amp, instrument-rated, or meters that are not self-contained

Online Portal

  • Daily account balance and account history (usage, charges, and payments) will be available via the internet on our online account portal
  • This website will also allow you to modify your notification settings
  • You are solely responsible for managing and updating the notification settings on your prepaid account
  • If your contact numbers are not current, you will not receive notifications, and service may be disconnected as a result

Payment

  • Payments may be made in the office, over the phone, online, or by mail
  • Prepaid accounts are not eligible for Payment Arrangements
  • If you have a Debt Recovery balance, 30% of any payments you make will go towards paying off that balance
  • Pledges will not be accepted to keep the electricity on
  • Any Energy Assistance or Trustee monies will be applied to the prepaid account once payment is received

Disconnections

  • Electric service will be subject to immediate disconnection if, at any time, the account does not have a credit balance
  • If the service is disconnected, any outstanding balance plus the minimum credit balance of $50 must be paid before service will be restored
  • Service will be restored remotely using SCI’s automated meters, normally within 1 hour after payment has been received
  • If the service cannot be reconnected remotely, someone will be dispatched to restore the service during normal business hours
  • If an account is disconnected and does not become active after 7 days, the account will be considered inactive
  • SCI will mail a final bill or check to the last known address on file
  • Service terminated at the request of the customer will receive a refund of any remaining credit on the account

Return Checks or Chargebacks

  • If a returned check or a chargeback is received on the account, the amount of the return and a return item fee will be charged back to the member’s account immediately
  • If this causes the credit on the account to be exhausted, the service will be disconnected

Return Checks or Chargebacks

  • If a returned check or a chargeback is received on the account, the amount of the return and a return item fee will be charged back to the member’s account immediately
  • If this causes the credit on the account to be exhausted, the service will be disconnected

Balancing Prepaid

  • You will see a miscellaneous charge on your Prepaid account once a month
  • This is to balance your Prepaid account with our traditional billing system
  • This may show as a credit or a charge to your account, depending on the balance on your account in our billing system

Prepaid Testimonial Video

Budget Billing

Manage your monthly spending with SCI REMC’s budget billing option.

  • Pay the same amount each month
  • Based on a good credit rating
  • Must be a primary residence
  • Must be a current resident who has lived at the property for at least 12 months
  • Budget billing recalculates once a year
  • Sign up anytime

Contact the SCI REMC office at (765) 342-3344 for more information or to apply.